Shipping Information Shipping Information
Shipping Rates and Policies

Shipping Rates and Policies

Product Return Policy

Not perfect? Return it. We pay for the shipping back to us.

We strive for perfection and we think our standards are pretty high, but it’s your opinion that counts. If an order’s not up to your high standards, we’ll give you a full refund.
Your products will arrive in perfect condition or we will replace them - period!
What can I return?
• You received the wrong item or the wrong quantity
• You received an expired or short-dated product
• You received a defective item
 
When will I get my refund?
You’ll obtain your refund 3-5 days after we receive and process the return.

Here’s how:
Request a return by email or by phone 1-215-860-7352. We’ll give you easy-to-follow instructions. Properly pack the item(s) and ship back to:
Ambassador Venture LLC
6 Firewood Drive
Holland, PA 18966
 
Please include a copy of your invoice and a note stating the reason for the return.
Our guarantee and our no-hassle policies:
• 30-day return policy from received date on unopened items
• No return shipping cost – we’ve got that covered!
• No restocking fee
• All refunds issued back to original payment method
• Items must be returned in same (or similar) condition in which they were received